Paper Info
Title
Information Order and Outcome Framing: An Assessment of Judgment Bias in a Naturalistic Decision-Making Context
Abstract
Findings that decision makers can come to different conclusions depending on the order in which they receive information have been termed the "information order bias." When trained, experienced individuals exhibit similar behaviors; however, it has been argued that this result is not a bias, but rather, a pattern-matching process. This study provides a critical examination of this claim. It also assesses both experts' susceptibility to an outcome framing bias and the effects of varying task loads on judgment. Using a simulation of state-of-the-art ship defensive systems operated by experienced, active-duty U.S. Navy officers, we found no evidence of a framing bias, while task load had a minor, but systematic effect. The order in which information was received had a significant impact, with the effect being consistent with a judgment bias. Nonetheless, we note that pattern-matching processes, similar to those that produce inferential and reconstructive effects on memory, could also explain our results. Actual or potential applications of this research include decision support system interfaces or training programs that might be developed to reduce judgment bias.
Year
DOI
Venue
2001
10.1518/001872001775900968
HUMAN FACTORS
Keywords
Field
DocType
decision maker,information,decision support system,simulation,cognitive bias,judgment,naturalistic decision making,order,military,ergonomics,cognition
Framing (construction),Cognitive bias,Social psychology,Framing effect,Navy,Naturalistic decision-making,Human factors and ergonomics,Psychology,Cognition,Memoria
Journal
Volume
Issue
ISSN
43
2
0018-7208
Citations 
PageRank 
References 
8
0.72
4
Authors
4
Name
Order
Citations
PageRank
Bruce M. Perrin1173.36
Barbara J. Barnett280.72
Larry Walrath380.72
Jeffrey D. Grossman480.72