Paper Info
Title
Information and knowledge management in higher education institutions: the Polish case
Abstract
Purpose - The purpose of this paper is to discuss the problem of information and knowledge management (IKM) in higher education institutions. The research aims to determine the way in which the knowledge resources of a higher education institution are managed. The author intends to define how the information system is shaped and how information and knowledge are used in the reporting processes and for decision-making efficiency. Design/methodology/approach - In total, 38 university administration employees from six higher education institutions in Poland participated in the study. Information barriers and benefits resulting from the implementation of the central reporting system "POL-on" were identified by using the sense-making technique. The purpose of the interviews was to determine the procedural and behavioural conditions of the reporting and decision-making processes in higher education institutions in Poland. Findings - This paper suggests four characteristics of IKM in higher education institutions. A link between the information culture of the institution, its size and structure as well as the adopted model of IKM is demonstrated. Originality/value - The main contribution of this paper is to introduce a framework for studying the IKM in higher education institutions from the perspective of information culture. Higher education institutions have developed different styles of striving for efficiency regarding decision making and reporting in administration. The IM and KM are now proved to be an integrated process in administrative activities of higher education institutions.
Year
DOI
Venue
2019
10.1108/OIR-03-2018-0085
ONLINE INFORMATION REVIEW
Keywords
Field
DocType
Higher education,Information management,Knowledge management,Information culture,Information behaviour
Information system,Information management,Information behaviour,Computer science,Knowledge management,Information culture,Higher education
Journal
Volume
Issue
ISSN
43.0
7.0
1468-4527
Citations 
PageRank 
References 
0
0.34
0
Authors
1
Name
Order
Citations
PageRank
Marek Deja100.34